Shipping policy

 

Shipping Costs

Pre-Made: All orders will be processed and shipped within a week of the time the order is placed.

Pre-Order: All orders take 4-7 weeks to be manufactured. Upon arrival at our warehouse they will be shipped to customers at a speed selected at checkout.

Motus x TanibyTani: All orders take 4-7 days to be manufactured. Upon arrival at our warehouse they will be shipped to customers at a speed selected at checkout.

(US & UK excluded) Orders subject to international customs fees must be payed by the customer upon arrival unless otherwise stated.

US & UK duties are prepaid. No further payment needed upon arrival.

All International orders that are returned to sender for any reason, will require a re-entry duty fee once another shipment attempt occurs. The fee charged by the courier not us.

Delays in manufacturing process will be communicated with customers.

We are not responsible for any delays made by the shipping carrier.